Your records are important to us and are confidential. All staff have to sign and abide by a strict confidentiality agreement. We have a long history of high prioritisation of confidentiality in the work place and amongst our staff. Your permission will be required if a report is requested by the Citizens Advice Bureau, or other agencies acting on your behalf such as solicitors requiring medical reports etc.
Please be aware that all incoming and outgoing calls are recorded for record keeping and training purposes.
If you have any questions concerning your medical records and confidentiality please contact us.