Have you got the NHS App?

What is the NHS App?

At home or on the move, with the new NHS App you can conveniently order repeat prescriptions, view your GP medical records, manage appointments at your GP surgery, set organ donation preferences, and check symptoms.

The app has been developed by the NHS and has been designed to help people get more information about their health and care – and more control of how they use NHS services. New functions and services will also be added in the coming months. Why not download it and try it out?

What does the NHS App do?

The NHS App allows you to access a range of NHS services on your smartphone or tablet. A desktop version is launching soon too. You can use it wherever you are, at any time. It puts valuable information about your health and treatments at your fingertips.

You can:

  • order repeat prescriptions
  • view your GP medical record
  • book and cancel appointments at your GP surgery
  • register for organ donation and change your donation preferences
  • use the symptoms checker, including an A to Z of conditions and treatment advice from the NHS website
  • access 111 Online, for advice on self-care and whether urgent help is needed

Is my information safe?

Just like a banking app, your identity will be carefully checked during the simple registration process. The app has been designed, built and tested so that your personal information is always safe and secure.

How to register through the NHS App

Download the app from your mobile device’s app store and follow the easy step-by-step registration instructions. It will help if you know your NHS number (though this isn’t essential), and you will need to have a form of ID (passport or driving license) to hand.

If you want to learn more, visit the NHS App page on the NHS UK website.

Proxy Access For Patients Aged 11-16

Up until a child’s 11th birthday, the parents of the child will usually control access to their child’s record and online services. The age at which children are deemed to be able to make their own decisions can vary greatly. NHS England’s policy states when a child reaches 11 years old the electronic access to their record becomes automatically disabled. For most families’ parental proxy access on behalf of their children under 11 is appropriate and helpful. Between their 11th and 16th birthday most children will become competent to make decisions about their care and entitled for their GP visits and medical care to remain private and confidential.

Proxy access to the detailed care record will be therefore be switched off automatically when the child reaches the age of 11.

If they are any exceptional circumstances for parents to maintain their proxy access (e.g child who has complex medical needs) please send an online consultation to request this.

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